Clear step by step instructions starting from the god damn Service Contract and leave details for those who are interested of it. Maybe it is not so hard for native english.ĭocuments could be easier to read. Manuals are hard to understand, too much useless information. I am newbie with Cisco and I don't understand Cisco way of documenting. Currently Cisco as Firewall is looking not so good to me. I am Network admin and my opinion about the product is valuable for management when making decisions. Currently we are using Watchguard Firewalls.¨ The idea was with this 5505 model that I would learn the configuration before we change all our Firewalls to X-series. Why they deliver the product with old software? and not able to upgrade it without Service Contract! I just noticed that I don't have Service Contract!

I just purchased the ASA 5505 and I have been a whole day trying to get upgraded the Firewall as it has quite old software (8.2(5)).

I agree with Huh Watnou, the Service Contract should be included into the Hardware purchase or at least resellers should mention that it must be separately purchased.

Cisco asa 5505 software download